How your awards are used R5 Your account awards are used to pay for claims that go beyond your original annual maximum. R5 If you don’t use your entire award balance, you can carry over the di erence from year to year. R5 Awards can be used for claims that you le up to 180 days after your bene t period ends. R5 Awards can be used for both network and non-network claims. R5 Award balances do not apply to orthodontic services. If you don’t submit any claims during the bene t period, you won’t earn any new awards. Some additional limitations apply. When you become a member, you can call the Customer Care number on the back of your card for complete details.