Lincoln Imaging Powered by OnBase A fully hosted imaging platform is available to our advisors through Lincoln’s agreement with Hyland Software, Inc. Hyland’s platform is known as OnBase. OnBase hosts client data in two state-of-the-art data centers to ensure records are available 24/7 from any internet-connected computer. The OnBase solution has been ﬁled with FINRA providing representatives with a turnkey compliant record storage and retention platform enabling ofﬁce efﬁciencies while allowing for quick retrieval of information and responses to audits. Technical Services Part of providing you with everything you need to run a successful business is giving you expert technical support in every area necessary — from software maintenance to data backup to reliable internet access. Local and National Technical Support The Lincoln Financial Network has both local and national support staff specially trained to address any of your technical needs — from backup software to moving equipment for new advisors. Online Commission Statements Publishes your compensation statements on a secure site for convenient and immediate access. Field Application Support Team (FAST) With members across the country, this dedicated team provides support and training for all of our applications, such as CRM, using onsite, WebEx and teleconferencing capabilities. Outlook/Exchange "ÕÀÊiÌÜÀÊÃÊÃÌ>`>À`âi`ÊÊf;VÀÃvÌÊ Outlook 2003 and Exchange 2003, making it easier for you to communicate and efﬁciently manage your day. Microsoft also works well with handheld devices, making communication even more convenient. Data Security/Automatic Backups "ÕÀÊViÌÀ>âi`ÊL>VÕ«ÊÃÞÃÌiÊ`Ü>`ÃÊ data several times a day to reduce the risk of data loss. Plus, we offer encryption for your computers to protect you if equipment is lost or stolen. Wireless PDA Devices We offer live, secure wireless access to your contacts, calendars and emails using a handheld device (such as a Blackberry or Pocket PC). These devices are also fully integrated with our CRM software. Virtual Private Networks (VPN) Internet Access You’ll have access to Lincoln Financial Network applications — no matter where you are — with our VPN and an internet connection.