The following information was collected pursuant to Section 81.0215 of the Texas Government Code Ch. 81 (the State Bar Act), which requires the State Bar of Texas to adopt a strategic plan every two years that includes measureable goals and a system of performance measures. As the basis of its strategic plan, the bar identified six broad strategic categories guiding its goals and performance measures: 1) Service to the Public; 2) Service to Members; 3) Protection of the Public; 4) Access to Justice; 5) Sound Administration and Resources; and 6) Financial Management. The following performance measures provide a snapshot of results and outcomes of State Bar core services for the 2012- 2013 and 2013-2014 bar years. 2012-2013 SERVICE TO THE PUBLIC Distribution of printed, multimedia, and online information regarding legal issues and topics of particular relevance to the public: 48,691 brochures Visits to pages or downloads of articles on State Bar-related websites and related social media sites containing legal information on legal issues of importance to the public: 3,649,257 visits and 1,464,502 unique visitors Courses provided by the Law-Related Education Department: 163 courses and 7,300 teachers trained by LRE LRE website hits: 60,599 visits to texaslre.org Presentations by attorneys/judges in public schools using TYLA materials: The Vote America! video was presented this year to more than 3,000 students at 12 high schools around Texas; 36 volunteers discussed What Do Lawyers Do?with more than 300 high school and college students; and Slavery Out of the Shadows videos and panel discussions were held in 6 locations throughout the state Lawyer Referral Information Service calls received and referrals made: More than 60,000 calls received and almost 62,000 referrals made to panel members, other referral services, and other pertinent resources SERVICE TO MEMBERS Attendance trends for TexasBarCLE webcasts: FY 2013 Offerings—165, Attendance—14,586 Attendance trends for TexasBarCLE online CLE: FY 2013 Offerings—764, Attendance—88,498 Attendance trends for TexasBarCLE video courses: FY 2013 Offerings—63, Attendance—3,504 Attendance trends for TexasBarCLE live courses: FY 2013 Offerings—107, Attendance—19,027 Diversity of SBOT membership: 67% male and 33% female; 18% racial or ethnic minorities Diversity of SBOT section membership: Approximately 45% of SBOT members are members in one or more sections; 57% are males, 43% are females Information regarding SBOT member benefits is disseminated to members through brochures, pamphlets, presentations, and a monthly email newsletter. The State Bar remains committed to offering its members unique access to resources, goods, and services to help them in their professional as well as personal lives. Visits to Ten Minute Mentor videos on the website: 22,192 page views Number of attorneys, law firms, and legal departments attending and participating in the Texas Minority Attorney Program: 211 Number of attorneys, law firms, and legal departments attending and participating in the Texas Minority Counsel Program: 450 attorneys attended, 17 corporate and government legal departments participated, and 130 law firms participated Number of attorneys selected to participate in LeadershipSBOT: 20 The Texas Lawyers’ Assistance Program assisted approximately 1,500 attorneys. PROTECTION OF THE PUBLIC Dispute resolutions conducted by the Client-Attorney Assistance Program: 1,159 The Commission for Lawyer Discipline issued 367 sanctions and resolved 444 grievances. Number of attorneys who completed the Grievance Referral Program: 56 Eligible applications considered by the Client Security Fund: 132 Eligible applications approved by the Client Security Fund: 109 Total amount of grants paid by the Client Security Fund: $929,305 The Ethics Helpline handled more than 5,600 calls. ACCESS TO JUSTICE Legal aid referrals made by SBOT to members of the public and to inmates: 3,928 Legal aid and pro bono attorneys using the free legal research: 350 Legal aid and pro bono attorneys using the free malpractice insurance: 55 Legal aid attorneys who received help through the Student Loan Repayment Assistance Program: 92 Number of interns in the ATJ internship program: 8 students for 10 weeks Attendees at Legal Access Division annual seminars: More than 2,600 Money raised at the ATJ Gala: $341,300 Voluntary ATJ contributions: $956,707 Attorneys contributing to ATJ: 6,663 Pro bono reporting numbers (online reporting): 109,904 hours; 47,036 hours substantially reduced fee Presentations made to attorney groups: 63 SOUND ADMINISTRATION AND RESOURCES Mandatory staff training sessions included seminars on sexual harassment and employment discrimination. Staff members also expanded skills and knowledge by attending Myers-Briggs Type Indicator workshops, book clubs, technology training, CPR certification, and wellness brown bag luncheons. Ethnic and gender diversity of SBOT staff: 25% male and 75% female; 64% Caucasian, 10% African-American, 25% Hispanic, 1% Other FINANCIAL MANAGEMENT Financial audit: The result of the FY 2012 financial audit was an unqualified opinion, also referred to as a “clean” opinion Amount SBOT had set aside in reserves: $9,042,035 2013-2014 SERVICE TO THE PUBLIC Distribution of printed information regarding legal issues and topics of particular relevance to the public: 42,275 pamphlets Distribution of multimedia information regarding legal issues and topics of particular relevance to the public: 51 news releases, media advisories, and op-eds Distribution of online information regarding legal issues and related topics of particular relevance to the public: 46,875 pamphlets page hits and 2,951 media page hits Visits to pages on State Bar-related websites containing legal information on legal issues of importance to the public: 46,875 pamphlets page hits, 2,951 media page hits, 1,643 unique hits, 24,100,428 total hits to the SBOT website, and 12,218,159 unique page views Traffic to State Bar social media sites on legal issues of importance to the public: 17,010 interactions, 10,310 unique users, and 27,796,853 impressions for Facebook and Twitter Courses provided to teachers by the Law-Related Education Department: 166 Law-Focused Education teacher training sessions and 6,436 teachers trained by LRE Students taught by teachers trained by LRE: 275,887 students impacted by teacher training sessions LRE/LFEI website hits: 81,124 visits to texaslre.org, 69,817 visits to texasbar.com/civics, and 25,578 visits to texasbar.com/iwasthefirst More than 15,000 I was the first. Vote for Me! books have been distributed to teachers, students, parents, and attorneys across Texas. Presentations by attorneys/judges in public schools using TYLA materials: 14 events involving approximately 800 students Number of those helped by Texas Lawyers for Texas Veterans and by Legal Assistance to Military Personnel programs: The Legal Assistance to Military Personnel program received 85 online inquiries; since 2010, more than 4,000 attorneys have assisted more than 13,000 veterans through TLTV, local bar associations, and other attorney volunteer organizations Lawyer Referral Information Service referrals: Almost 60,000 referrals SERVICE TO MEMBERS Attendance trends for TexasBarCLE webcasts: FY 2014 Offerings—159, Attendance—9,258 Attendance trends for TexasBarCLE online CLE: FY 2014 Offerings—742, Attendance—77,656 Attendance trends for TexasBarCLE video courses: FY 2014 Offerings—69, Attendance—3,444 Attendance trends for TexasBarCLE live courses: FY 2014 Offerings—102, Attendance—17,063 Sales of books by TexasBarBooks: 12,050 books and DVDs Diversity of SBOT membership: 65% male and 35% female; 67.1% Caucasian, 5.6% Hispanic/Latino, 3.5% African-American, 2.0% Asian, 0.2% American Indian, and 20.3% not specified; 75% increase in ethnic minority attorneys in past 10 years; 51% increase in women attorneys in past 10 years Diversity of SBOT section membership: 39,950 attorneys are members in sections; 80% are males, 20% are females; 9% of members are an ethnic minority Over the past 10 years, the number of Texas attorneys has increased by nearly 30%, growing from 73,804 attorneys in the 2004 bar year to 94,804 in the 2014 bar year. This compares to an increase of 75% (9,278 to 16,262) in racial/ethnic minority attorneys and a 51% (21,146 to 31,906) increase in women attorneys in the past 10 years. Between bar years 2004 and 2014, the number of Texas attorneys who were members of one or more State Bar sections increased by approximately 36%, growing from 29,402 in 2004 to 39,950 in 2014. The number of racial/ethnic minority attorneys who were members of one or more sections nearly doubled, growing from 2,997 in 2004 to 5,884 in 2014. During this time, the number of women attorneys in one or more sections increased by 58% (8,373 to 13,197). From bar year 2004 to 2014, the percent of women on State Bar committees grew by an estimated 39%, going from 33% of committee members in 2004 to 46% in 2014. Representation of racial/ethnic minority attorneys in State Bar committees grew by an estimated 45% from 2004 to 2014, going from 20% of committee members in 2004 to 29% in 2014. Diversity of SBOT committee membership: 54% male, 46% female, and 29% ethnic minority The State Bar remains committed to offering its members unique access to resources, goods, and services to help them in their professional as well as personal lives. In bar year 2014, there was a total of 231 benefit providers featured through the State Bar Member Discount Program. Goods and services offered through the program include lawyer-specific programs, financial services, travel discounts, car rentals, office supplies, health insurance through the Texas Bar Private Insurance Exchange, and professional liability insurance through USI Affinity and TLIE. Visits to SBOT member benefits Web pages: 1,055 In-state SBOT members using SBOT member benefits: 19,928 Visits to Ten Minute Mentor videos on the website: attorneys—average of 1,658 users per month; law students—average of 680 users per month Number of attorneys, law firms, and legal departments attending and participating in the Texas Minority Attorney Program: 191 Number of attorneys, law firms, and legal departments attending and participating in the Texas Minority Counsel Program: 450 attorneys attended, 41 corporations participated, and 66 sponsoring law firms participated The Texas Lawyers’ Assistance Programassisted 586 lawyers, judges, and law students and made 49 presentations at local bar associations, conferences, CLE events, and law schools. Number who voted in 2014 SBOT elections (officers & directors): 20,514 (22% of eligible voters); 60% voted online, 40% voted by paper ballot PROTECTION OF THE PUBLIC Contacts the Client-Attorney Assistance Program received: 23,170 contacts (17,559 live calls and 5,611 mail requests) Dispute resolutions conducted by CAAP: 1,127 (attorney/client relationship); assisted 2,102 inmates (a 48% increase from 2012-2013); 39,033 total CAAP actions on behalf of callers/clients The Commission for Lawyer Discipline screened and classified 7,394 grievances. BAR YEAR 2013-2014 Total Sanctions | Total Complaints Resolved Disbarments 21 | 21 Resignations 17 | 55 Suspensions 131 | 164 Public Reprimands 31 | 34 Private Reprimands 65 | 72 GRP 57 | 57 Total 322 | 403 Eligible applications considered by the Client Security Fund: 134 Eligible applications approved by the Client Security Fund: 118 Total amount of grants paid by the Client Security Fund: $1,232,355 (an all-time record for the fund) A Client Security Fund newsletter is published bi-annually on the bar’s website, and the January 2014 newsletter was sent to 255 recipients, including district attorneys’ offices, victims assistance offices, board members, grievance committee chairs, Supreme Court justices, Grievance Oversight Committee members, and co-relevant funds in the other 49 states and the provinces of Canada. A brochure about the fund is also published on the website. In addition, an application is available online and may be filed electronically. The Ethics Helpline handled more than 6,000 calls. Number of TexasBarCLE presentations on ethics presented by the CDC staff: 50 Number of ethics publications by TexasBarBooks: 17 books and 2 DVDs ACCESS TO JUSTICE Legal aid referrals made by SBOT to members of the public and to inmates: 3,938 Legal aid and pro bono attorneys using the free legal research: 350 attorneys and 90 paralegals Legal aid and pro bono attorneys using the free malpractice insurance: 58 Legal aid and pro bono attorneys who received scholarships to TexasBarCLE events in conjunction with the Legal Access Division: 211 Legal Access Division DVD CLE requests: 16 Legal aid attorneys who received help through the Student Loan Repayment Assistance Program: 10 0 Attendees at Legal Access Division annual seminars: 280 attended the Poverty Law Conference, 79 attended the Pro Bono Coordinators Retreat, and 30 attended the Pre-Trial Academy Texas Lawyers for Texas Veterans: Since 2010, more than 4,000 attorneys have assisted more than 13,000 veterans through local bar associations and other attorney volunteer organizations Additional Legal Access Division-ATJ Data: 1. Money raised at the ATJ Gala: $351,450 2. Voluntar y ATJ contribut io ns: $1,048,245 3. Attorneys contributing to ATJ: 7, 6 3 2 (as of July 15, 2014) 4. Interns in the ATJ internship program: 4 students for 10 weeks, 1 student for 6 weeks, 1 student for 5 weeks 5. Lawyers trained at Pre-Trial Academy: 30 legal aid attorneys participated as students; 25 attorneys participated as teacher/faculty members from the Texas Fellows of the American College of Trial Lawyers 6. Lawyers trained through Family Law Essential Seminars: 270 attendees at 11 courses during bar year 2013 7. Technology Committee—eLearning activity (technology training): In January 2014, 10 5 people attended a webinar presented by Tyler Technologies t hat covered the new mandatory e-filing system; legal aid and local bar association staff completed 7, 9 4 5 e-learning courses on UniversitySite 8. People who attended ATJ Commission workshops at the 2013 Local Bar Leaders Conference: 58 attended Access to Justice in Texas— What Bar Associations Can Do To Help, 34 attended Opportunities for Action—Local Change Equals Statewide Impact, 54 attended Remote Access—Virtually Connecting Attorneys to Clients, and 53 attended Growing the Pie—Raising the Funds by Raising the Profile of Your Organization 9. Pro bono reporting numbers (online reporting): a. Legal Services to the Poor: 91 , 337 hours b. Substantially reduced fee: 30,001 hours 10. Interviews with legal aid organizations and pro bono programs across the state: 60 11 . In-person meetings to create and continue dialogue from legal aid providers and pro bono programs: 2 12. In-person meetings of bar leaders, bar sections, legal aid and pro bono leaders, law schools, the judiciar y, corp orate counsel, law firms, and other stakeholders: 1 13. Members in State Bar pro bono work group, including former leaders of the State Bar of Texas, the Texas Young Lawyers Association, the American Bar Association, law schools, the private bar, corporate counsel groups, and the judiciary: 25 14. Hours attributed to specific sections of State Bar in reporting pro bono hours through Pro Bono Sections Challenge: approximately 22,000 a. Highest number of hours reported/attributed to section: Family Law (5,976) b. Highest percentage participation by section: Immigration and Nationality Law (approximately 6%) 15. Lawyers who made a “Care Commitment,” which is intended to encourage lawyers to perform pro bono and inspire them to strive toward the State Bar’s aspirational goal of performing at least 50 hours of legal services to the poor each year: 215 attorneys 16 . Volunteer attorney spotlights posted to Texas Bar Blog to highlight specific pro bono volunteer experiences with pro bono program: 7 17. Proclamations for Pro Bono Week: 2 (1 by Governor’s Office and 1 by Supreme Court of Texas) 18 . Organizations that have used the Language Access Fund to assist pro bono and legal aid attorneys who are assisting clients with foreign languages: 34 a. Languages: 37 (including American Sign Language, Spanish, Bengali, French, Arabic, Mandarin, Farsi, Vietnamese, and Somali) b. Client calls assisted with interpretation: more than 1,000 c. Document translation requests (multiple documents per request): more than 200 d. On-site interpretation requests (multiple clients per request): approximately 10 SOUND ADMINISTRATION AND RESOURCES Trainings provided to staff: 459 courses taken of Service Skills online customer service training (55 employees participated); 9 employees attended 5 to 6 hours of mediation training-dispute resolution training; all staff members attended Myers-Briggs Type Indicator workshops; all new employees received mandatory EEO training; 4 full staff meetings were held Ethnic and gender diversity of SBOT staff: 71 (24%) male and 224 (76%) female; 19 0 (64%) Caucasian, 24 (8%) African-American, 76 (26 % ) Hispanic, 4 (1.5%) Asian, and 1 (.5%) American Indian FINANCIAL MANAGEMENT Financial audit: The result of the most recent financial audit (FY 2013) was an unqualified opinion, also referred to as a “clean” opinion; the FY 2014 financial audit began Aug. 18, 2014 Amount SBOT has set aside in reserves: $9,077,035. Make a Successful Transition • Voluntary mentoring program for local bar associations pairs new lawyers with experienced practitioners. • Mentoring provides support for young lawyers by making available to them the tools they need to succeed. • Mentoring can cover many areas, including law practice management, effective client representation, career development, and professionalism and ethics. • Starter tool kit includes sample curriculum, recruitment resources, proposed calendar, and FAQ—everything a local bar association needs to start a successful mentoring program. For more information, go to texasbar.com/transition or contact the State Bar of Texas Local Bar Services Department at (800) 204-2222, ext. 1517.
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