Banfield September/October 2009 : Page 6
Overcoming team conflict Learning from our canine friends. Leadership By Shawn Finch, DVM Contributing Author TIPS + Minimizing our differences is not a healthy or effective way to avoid conflict. + Resolving conflict comes down to get- ting everyone moving in the same direction. + Gently lead your associates on a path you know is best for them and for the team as a whole. Strong personalities 6 Banfield How a dog walk relates to team conflict Common goals Dealing with differences
LEADERSHIP :OVERCOMING TEAM CON.. ICT
SHAWN FINCH
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