The following information is collected pursuant to section 81.0215 of the Texas Government Code chapter 81 (the State Bar Act), which requires the State Bar of Texas to adopt a strategic plan every two years that includes measureable goals and a system of performance measures. The State Bar Act further requires the bar to report to the Texas Supreme Court the outcomes of these strategic plan performance measures. As the basis of its current strategic plan, the State Bar identified six broad strategic categories guiding its goals and performance measures: 1) Service to the Public; 2) Service to Members; 3) Protection of the Public; 4) Access to Justice; 5) Sound Administration and Resources; and 6) Financial Management. The following data reflect results and outcomes of State Bar core services for the 2015-2016 bar year. SERVICE TO THE PUBLIC Distribution of printed information regarding legal issues and topics of particular relevance to the public: 20,297 pamphlets Distribution of multimedia information regarding legal issues and topics of particular relevance to the public: 58 news releases, media advisories, and op-eds Distribution of online information regarding legal issues and related topics of particular relevance to the public: 29,786 pamphlets page hits and 1,366 media page hits Visits to pages on State Bar-related websites containing legal information on legal issues of importance to the public: 29,786 pamphlets page hits, 1,366 media page hits, 981 media page unique hits, 17,502,774 total hits to the SBOT website, and 11,851,893 unique page views Traffic to State Bar social media sites on legal issues of importance to the public: 24,435 interactions, 18,487 unique users, and 39,782,534 impressions for Facebook and Twitter Courses provided to teachers by the Law-Related Education Department: 125 Law-Focused Education teacher training sessions and 7,326 teachers trained by LRE Students taught by LRE-trained teachers: more than 271,000 students impacted by teacher training sessions LRE/LFEI website hits: 141,957 visits to texaslre.org, 83,797 visits to texasbar.com/civics, 18,281 visits to texasbar.com/iwasthefirst, and 13,723 visits to texaslregames.org/justiceville_usa Presentations by attorneys/judges using TYLA materials: More than 30 presentations to public school administrators, teachers, and students as well as other organizations Number of those helped by Texas Lawyers for Texas Veterans: Since 2010, over 7,000 attorneys, paralegals, and law students have assisted more than 23,000 veterans through local bar associations and other attorney volunteer organizations Lawyer Referral and Information Service referrals: More than 63,500 referrals SERVICE TO MEMBERS Attendance for TexasBarCLE webcasts: FY 2016 Offerings—174, Attendance—9,032 Attendance for TexasBarCLE online CLE: FY 2016 Offerings—816, Attendance—76,777 Attendance for TexasBarCLE video courses: FY 2016 Offerings—55, Attendance—3,007 Attendance for TexasBarCLE live courses: FY 2016 Offerings—103, Attendance—16,385 Number of books, DVDs, and digital licenses by TexasBarBooks: 12,800 Diversity of SBOT membership: 65% male and 35% female; 81% White, 9% Hispanic/Latino, 5% Black/African-American, 3% Asian, less than 1% American Indian, and 2% all others Diversity of SBOT section membership: 42,614 attorneys are members in sections; 66% are males, 34% are females; 17% are racial/ethnic minorities Diversity of SBOT committee membership: 56% male, 44% female, and 32% ethnic minority The State Bar remains committed to offering its members unique access to resources, goods, and services to help them in their professional as well as personal lives. In the 2015-2016 bar year, there were a total of 346 benefit providers featured through the State Bar Member Benefits Program. Goods and services offered include lawyer-specific programs, financial services, travel discounts, car rentals, office supplies, health insurance through the Texas Bar Private Insurance Exchange, and professional liability insurance through USI Affinity and TLIE. Visits to SBOT member benefits webpages: 113,420 Visits to Texas Bar Private Insurance Exchange website: 113,867 unique page views Number of members enrolled in one or more insurance products: 12,370 Number of members enrolled in major medical insurance: 6,123 Number of attorneys, law firms, and legal departments attending and participating in the Texas Minority Attorney Program: 100 Number of attorneys, law firms, and legal departments attending and participating in the Texas Minority Counsel Program: 451 attorneys, 43 corporations, and 56 sponsoring law firms The Texas Lawyers’ Assistance Program assisted 695 lawyers, judges, and law students and made 158 presentations to almost 12,000 attendees at local bar associations, conferences, CLE events, and law schools. Number who voted in 2016 SBOT elections (officers & directors): 18,450 (19% of eligible voters); 61% voted online, 39% voted by paper ballot PROTECTION OF THE PUBLIC Contacts the Client-Attorney Assistance Program (CAAP) received: 22,198 contacts Dispute resolutions conducted by CAAP: 966 with an 85% successful closure rate Disciplinary Actions: Total Sanctions Total Complaints Resolved Disbarments 22 52 Resignations 27 146 Suspensions 135 210 Public Reprimands 30 33 Private Reprimands 67 72 Grievance Referral Program 47 47 Total 328 560 Eligible applications considered by the Client Security Fund: 171 Eligible applications approved by the Client Security Fund: 115 Total amount of grants approved by the Client Security Fund: $814,616.72 A Client Security Fund newsletter is published biannually (the next one will be published January 2017) on the bar’s website and is sent to district attorneys’ offices, victim assistance offices, board members, grievance committee chairs, Supreme Court justices, Grievance Oversight Committee members, and co-relevant funds in the other 49 states and the provinces of Canada. A brochure about the fund is also published on the website. In addition, an application is available online and may be filed electronically. The Ethics Helpline handled more than 6,200 calls. Number of ethics publications by TexasBarBooks: 17 books and 2 DVDs ACCESS TO JUSTICE Legal aid referrals made by SBOT to members of the public and to inmates: 4,143 Legal aid and pro bono attorneys using free legal research: 350 attorneys, 90 paralegals Legal aid and pro bono programs using free malpractice insurance: 61 Legal aid and pro bono attorneys who received scholarships to TexasBarCLE events in conjunction with the Legal Access Division: 210 Organizations and interpreters participating in the Language Access Fund and work accomplished: 58 organizations and 128 on-site interpreters; 8,000 phone calls interpreted; 132 documents translated Legal Access Division DVD CLE requests: 11 Legal aid attorneys who received help through the Student Loan Repayment Assistance Program: 144 Attendees at Legal Access Division annual seminars: 353 attended the Poverty Law Conference, 68 attended the Pro Bono Coordinators Retreat, and 30 attended the Pre-Trial Academy Texas Lawyers for Texas Veterans: Since 2010, over 7,000 attorneys, paralegals, and law students have assisted more than 23,000 veterans through local bar associations and other attorney volunteer organizations Number of sections that have pro bono initiatives (including grants, CLE scholarships, and internships): 24 Total voluntary ATJ contributions through dues statements: $1,169,711 from 8,349 attorneys (7.4% of total attorneys) Total amounts funded to legal assistance to the poor: federal funding—$31.1 million to the Legal Services Corporation; state funding—$17.56 million in general revenue, $3 million for direct legal assistance to veterans and their families, and $10 million to legal aid for victims of sexual assault and human trafficking SOUND ADMINISTRATION AND RESOURCES Trainings provided to staff: all staff members attended a communications training seminar; all employees offered extensive online training through the Employees Assistance Program service; customer service training offered to 40 employees with direct customer service responsibilities; all employees received computer/online/eRecords security training; all new employees received mandatory EEO training; 3 full staff meetings were held Ethnic and gender diversity of SBOT staff: 65 (23%) male and 220 (77%) female; 182 (64%) Caucasian, 24 (8%) African-American, 76 (27%) Hispanic, 1 (0.3%) Asian, and 2 (0.7%) American Indian FINANCIAL MANAGEMENT Financial audit: The result of the most recent financial audit (FY 2015) was an unmodified auditor’s opinion, considered the highest and best opinion; the FY 2016 financial audit began August 1, 2016 Amount SBOT has set aside in reserves: $9,125,684
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